Express Surveyors is committed to protecting your privacy. We collect personal data (name, address, email, phone) necessary to provide the RICS Level 2 Home Survey, process payments, and comply with legal/regulatory obligations.
- Data Usage: Your data will be used to contact you regarding the survey, produce the report, and handle any complaints.
- Sharing: We do not sell your data. We may share data with our administrative staff, IT service providers, or legal authorities if required.
- RICS Regulation: As a RICS-regulated firm, we may disclose your files to RICS for audit and disciplinary investigation purposes.
- Retention: In line with RICS regulations, we typically retain survey files for a minimum of 6 years, and up to 15 years, for professional indemnity insurance purposes.
- Your Rights: You have the right to access, rectify, or request deletion of your data. To exercise these rights or view our full Privacy Policy, please contact: info@expresssurveyors.co.uk